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FAQ about iSunshare Android Data Genius

Questions:
1. Does this software work for Samsung galaxy phone?
2. Does Adnroid Data Genius work for Android 4.2 ?
3. The software fails to cannect to my android phone, what do I do?
4. Does the software work for my phone if my phone hasn't been rooted yet?
5. The software does not show the recently deleted messages and contacts, what to do?
6. How to install unsigned drivers in windows 8/8.1?

1. Does this software work for Samsung galaxy phone?

A: Yes. It works fine with Samsung galaxy Note 1/Note 2/Note 3 and Samsung galaxy s1/s2/s3/s4.

2. Does Adnroid Data Genius work for Android 4.2 ?

A: Yes. It works with Android 1.x, 2.x, 3.x and 4.x.

3: The software fails to cannect to my android phone, what do I do?

A: If you come across this situation, you should make sure you have enabled USB debugging and your phone has been rooted. Of course you can contact us with support@isunshare.com to get more technical support.

4: Does the software work for my phone if my phone hasn't been rooted yet?

A: No. Adnroid Data Genius needs the phone to be rooted to run correctly.

5: The software does not show the recently deleted messages and contacts, what to do?

A: If the recently deleted messages and contacts aren't shown on list, you can reboot your phone and try again.

6. How to install unsigned drivers in windows 8/8.1?

A: See How to Install Unsigned Drivers in Windows 8/8.1.

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