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AndroidFix a Frozen Samsung Phone

How to Fix a Frozen Samsung Phone

By Achilles Hill | Last Updated

"My Samsung galaxy S10 has been stuck and frozen this morning, it didn't respond at all when charging it. It drives me crazy! I would appreciate it if you tell me how to fix my frozen Samsung phone."

It was apparent to that screens keeping stuck and freeze is an annoyance for Android phone users. Please don't be upset when you encounter this kind of problem with your phone, here you can get methods to fix it.

Method 1. Free Up Memory

A lack of memory would lead to the frozen Samsung phone. When you have too many apps on your phone, they will make your phone stuck. On Android phones, the more software you download, the more self-started software you have, and the more software you run in the background, the more hardware resources you consume, the slower the phone would be. To improve performance, you should free up memory by stopping background apps.

You can also uninstall some software that you are not using frequently so that some commonly used apps have enough memory on your device to function well. You can also do so by transferring your videos, photos, music that you don't usually watch and listen to, and unnecessary large files to your computer by a reliable cable or upload them to Samsung Cloud. Otherwise, they would take up too much memory and cause your Samsung phone to crash and freeze.

Method 2. Clean Up Cache Garbage

Phone freezing is more common with Samsung phone users. With the frequent installation and uninstallation of various apps, several remnants would accumulate on your android device. You can check your storage space in your device by going to Settings>General management>Storage. Here, you can find all the information related to your storage, and then you can delete something you don't need. Similarly, you can clean up cache garbage with cleaning software to stop Samsung screen from freezing.

free up storage space by deleting unnecessary data

Method 3. Restart or Force Restart

It might be helpful to restart your device for your forzen Samsung phone. On your device, press the Power key for five to seven seconds until the Restart menu appears and then click it. If the reboot didn't work, please press the Volume down and Power key at the same time to force to restart it.

Method 4. Factory Reset the phone

A factory reset is known as a hard reset. It is easy to operate, just go to Settings and scroll down to the General management and tap the option. After that, scroll down to the bottom of the page and select the Reset option, then please tap the Factory data resetoption to perform a factory reset.

revert to factory default settings

Method 5. Return to Normal in Safe Mode

Generally speaking, the safe mode of the device is activated when a program error occurs or a system function fails. In safe mode, your android system will recognize some of the software you install that causes system crashing and freezing and deactivate them. At this time, you can uninstall these apps that are consistently causing problems for your device. It is simple to put your Android device into safe mode. When the phone is powered up until the Samsung logo appears, please hold down the Volume down key until the safe mode appears in the lower-left corner of the desktop. It's as simple as restarting the device to exit the safe mode.

return phone to normal in safe mode

Method 6. Repair Android System via Android Repair Genius

It is an ideal method to repair your frozen Samsung phone via Android Repair Genius. As a powerful and valid repair software, it downloads a system package for your device and then reinstalls the system on your device. It can help you fix the problems of the Samsung screen frozen issue; apps keep crashing; and unable to boot the phone. Unlike factory reset, it upgrades the system, whereas factory reset clears data without changing the system. This method also applies to mobile phone function failure or couldn't boot on Samsung Galaxy S9/8/7, Samsung Note10/9/8/7. Now, let's start to operate it following the steps below.

Step 1: Download and install the Repair android system to your computer, then open it.

Step 2: Click Start in order to start repairing your Samsung device.

open android repair genius and click start

Step 3: In this step, you need to input your device information. For “Device model” and “Country”, you could look them up according to the Tip on the right; You could tap the Path option on the right to select where you want to download and decompress.

input the device information and click download

Step 4: Please wait for the system package download, decrypt, and decompress for your device with patience.

downloading system package for the device

Step 5: Don’t forget to install Samsung driver on your computer before operating your device. If you already have it, let’s move to the next step.

install samsung drive on your computer

Step 6: Make sure you Samsung phone is connected to pc with USB cable. If your device without home key, please choose the Without home key option and operate your phone follow the steps bellow. After that, tap the Start option. Conversely if your device with home key, you just follow the operation that correspond to it and then click Start.

operate your device follow three easy steps and hit start

Step 7: Wait for repairing your android device patiently.

android device being repair

Step 8: Click Done when the device is repaired successfully. That’s it! This is how to fix a frozen Samsung phone.

successfully repair the android device

 

 

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