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BitLocker Genius Mac Version - FAQ

bitlocker genius user interface

  • Can I upgrade BitLocker for free?

    Yes, we offer a permanent free upgrade service. You can download the latest version directly from our website.

  • On macOS Catalina, the BitLocker encrypted drive is not recognized by iSunshare BitLocker Genius, how to fix this issue?

    This issue is caused by the new security feature in macOS 10.15. You can access System Preferences > Security & Privacy > Full Disk Access. After that, you need to click the lock to make changes and then click the “+” button to add iSunshare BitLocker Genius into the list for data access. Specific tutorial are in here.
    allow BitLocker Genius to gain data access

  • If the product we purchased does not solve my problem, is there a money back guarantee service?

    All products come with a 30-day Money Back Guarantee, please contact us via Email sales@isunshare.com.

  • What types of file system does it support?

    It supports a couple of file systems including FAT16, FAT32, NTFS and exFAT.

  • Will it damage my Mac computer?

    Don't worry, our product is 100% clean and safety so that it won't cause any data loss.

  • Can I open/unlock/mount BitLocker encrypted drive with iSunshare BitLocker Genius if I don't have a password or recovery key?

    No. iSunshare BitLocker Genius requires the password or 48-digit recovery key file for the drive descryption.

BitLocker Genius for Windows - FAQ

bitlocker genius user interface

Windows BitLocker Genius boxshot

  • How long will it take to encrypt my drive?

    Well, this depends on the disk size that you want to encrypt.

  • Can I use your software to encrypt the partition in Windows 10 Home?

    Yes, of course. This software is compatible to Windows 11/10/7 Home edition.

  • Does this tool work on encrypting the USB drive with BitLocker?

    Yes, it can BitLocker encrypt the internal disk like hard drives and removal devices including USB drives, etc.

  • Can I only encrypt the used space of the disk?

    Yes, 2 modes are provided for you to encrypt the Windows drive: only encrypt used space or encrypt the entire disk.

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