Word Repair Genius – FAQ

No, to make Word Repair Genius work smoothly and effectively, you need to close Microsoft Word program before using the tool.

Word file in .docx format is supported by Word Repair Genius.

Generally, when you see the following error messages for the Word file, the file is corrupt:
The document name or path is not valid.
Word cannot open the document.
Word file is corrupted and cannot be opened.
Word was unable to read this document. It may be corrupt.
Word experienced an error trying to open the file.

It is sad to tell you that error repair and data recovery are not easy tasks. The professional Word repair tool just makes it possible and simplifies the repairing process. However, not all corrupt Word files are recoverable. If the MS Word file is severely damaged, the repair tools on the market will not help, including iSunshare Word Repair Genius.

The free version only provides users the opportunity to try the Word repair function and you cannot view the repaired file. When the full version not only enables users to fix the damaged Word file but also save&view&use the fixed Word file.