By Michael | Last Updated
With its advanced technology and excellent performance, iPhone 15 has been very popular among users all over the world upon its release. However, just like any other electronic device, iPhone 15 may also have some faults, one of the common and headache problems is iPhone 15 black screen, but the phone is still on.
Are you experiencing black screen troubles with your Apple phone? In this article, we will explore the cause of this problem and how to fix it easily.
Why iPhone 15 screen black but the phone is still on? Probably some users are puzzled by this. Understanding why the problem occurs helps to solve it better, here are some common reasons:
1. Software crash. Running too many apps or encountering software errors/conflicts may cause the iPhone's system to crash, thus blacking out the screen.
2. Battery is too low. If your iOS device's battery is severely low, it may not have enough energy to display anything on the screen, even if the phone is still on.
3. iOS system failure caused by iPhone jailbreak and brushing.
4. iOS update failure. Installing a new iOS update may sometimes trigger unforeseen errors, including iPhone black screen.
5. Hardware damage. Physical damage to the display or internal components, for example, can cause the iPhone screen to turn black.
6. Overheating or low temperatures. Extreme temperature environments can affect the normal operation of the iPhone, such as screen black but still works.
After learning the possible reasons why your iPhone 15 is black but still turns on, you may feel overwhelmed because catching the culprit is not easy. But don't worry, this section will introduce you to six solutions to restore your iPhone to normal operation.
When your iPhone experiences problems such as screen goes black randomly, white apple, crash or stuck on Apple Logo, forcing the device to restart is usually the first step in dealing with it. It's a simple but effective method for fixing all kinds of tiny software errors that occur while the system is running.
The steps to force restart your iPhone 15 is as follows:
Step 1: Quickly press and release the Volume Up button.
Step 2: Quickly press and release the Volume Down button.
Step 3: Press and hold the side (power) button until the Apple logo appears.
Step 4: After the device restarts, check if the black screen issue has been resolved.
If your iPhone's battery is very low, it won't have enough power to keep the device performing properly, for example by not activating screen brightness. Connect your iPhone 15 to a power source and wait at least 30 minutes for it to charge. After that, try turning the device back on and check if the iPhone black screen still persists.
If your Apple device's battery drain so fast, then you should be more aware of whether its battery health is below par and deal with it promptly.
If you can't successfully wake up your iPhone from the black screen after trying the above two methods, using a dedicated iOS system repair software is another easy solution.
iSunshare iOS Repair Genius, is a full-featured iOS system recovery tool for fixing all kinds of iPhone/iPad/iPod/iWatch software malfunctions, including black screen, screen freezing, stuck on Apple logo and so on. Besides, it also provides options to upgrade and downgrade iOS without iTunes. All in all, it is a reliable all-in-one software for all Apple users.
Step 1: First of all, you need to download and install iOS Repair Genius software from the official iSunshare website to avoid security issues.
Step 2: Run the software and select the "System Repair" option. You can choose either Standard Mode or Advanced Mode. Advanced Mode is usually used for deeper repairs, which will erase all the data on your iPhone, so we suggest you choose "Standard Mode" first.
Step 3: Connect your iPhone 15 to the computer with a USB cable and make sure it has been recognized correctly, click "Next".
The software will automatically load the device information and provide the corresponding firmware package, click "Download", and then wait patiently for the firmware package to finish downloading.
Step 4: Click "Repair", once the device enters the repair mode, the software will start to detect and fix the problems on iPhone 15.
After the repair is completed, the software will pop up the "iPhone Repair Successfully" prompt and your device will restart and it should be all right.
Is your iPhone still running an old iOS? Upgrading it to the latest version can sometimes resolve some known software bugs and compatibility issues. You can go to "Settings" > "General" > "Software Update" to check if there are any updates available, then follow the instructions to download and install the software.
After upgrading iOS, some software on your phone may not be compatible with the new system, if your iPhone reboots on a black screen for some reason after you open a specific app, you should update the app to fix the conflict.
Restoring your iPhone to factory settings using iTunes or Finder is an over but effective solution, which will completely fix all possible software conflicts, glitches, and operational bugs on your device. note that this will also wipe all the data on your iPhone, so be sure to back up your important files before restoring.
Step 1: Connect your iPhone to computer and make sure iTunes or Finder is the latest version.
Step 2: Run the software, if your iPhone is not recognized, you need to put it in recovery mode first.
Step 3: Select the "Restore" option to factory setting your iPhone 15 and follow the prompts to complete the process.
All of the above solutions are for fixing software malfunctions, if all of them don't work and your iPhone still has a black screen, it may be caused by a hardware malfunction. For hardware malfunction, if you are not a trained technician, please contact Apple Service Center or visit an official authorized repair store for professional support.
iPhone 15 black screen but still on is a common fault, so you don't have to get too worked up. If it is a software error, it is possible to fix the problem, whether through a forced reboot, charging, system repair software or other methods. It is important to be patient and try each solution until you find the one that works for you.
For hardware damage, do not try to dismantle the device yourself to overhaul it, you should take it to a professional repairer.
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