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Office Fix The File is Corrupted and Cannot be Opened Error in Word

Fixed Word Error: The File is Corrupted and Cannot be Opened

By Achilles Hill | Last Updated

Want to open your Word file but only receive the pop-out written with "The file is corrupted and cannot be opened"? What can you do at this time?

The Word error message "The file is corrupted and cannot be opened" is commonly caused by the improper Word/PC settings or the file itself and it usually occurs when you open a Word file of old version MS Word in a new MS Word version. If you are bothered with this corruption error, don't worry. It can be fixed most of the time. And here, 3 effective ways are summed up for you to fix the error: the file is corrupted and cannot be opened in Microsoft Word 2019/2016/2013/2010/2007.

fix word error the file is corrupt and cannot be opened

1. Modify the Protected View Settings

This way generally works when the corrupted Word file is downloaded from the Internet.

Step 1: Open Microsoft Word and click File option in the upper left corner.

click file option

Step 2: Select Options button at the bottom of the left menu.

select options button

Step 3: In the Word Options window, choose Trust Center and click Trust Center Settings option.

click trust center settings

Step 4: Switch to Protected View tab in the left pane of the Trust Center interface. Then uncheck all options under Protected View and hit OK button to save your changes.

uncheck options under protected view

Step 5: Close Microsoft Word and open the corrupted Word file to see whether the error is fixed.

2. Change the Component Security Settings

Please operate carefully when you use this way, because the component security settings are related to Windows Registry.

Step 1: Click Start button, type dcomcnfg in the search bar and select it from the Programs list.

Step 2: In the left section, double-click Component Services option and expand Computers option. After that, right-click the option My Computer to choose Properties in its context menu.

enter my computer properties

Step 3: Click Default Properties tab. Then, set Default Authentication Level option as Connect and the option Default Impersonation Level as Identify. Next, hit OK button to make your settings take effect.

change default level settings

Now, open the corrupted Word file to check if it can be accessible again.

3. Use the Specialized Word Repair Tool

When the 2 ways above fail to fix the error "The file is corrupted and cannot be opened" in Word, you can try to ask for help from the specialized Word repair tool and iSunshare Word Repair Genius must be a good choice. Developed with powerful Repair function, iSunshare Word Repair Genius assists you in repairing the corrupted DOCX file on the premise of keeping the data constant. To try such a useful tool, you can follow the simple guide below.

Notes: This software can only apply to repair .docx Word file.

Step 1: Install iSunshare Word Repair Genius on your Windows computer.

download isunshare word repair genius

Step 2: Exit MS Word program if you are using it. Then launch Word Repair Genius.

word repair genius interface

Step 3: Click Open button and add the corrupted .docx file for fix.

add corrupted word file

After the Word file is added successfully, the Word repair tool will automatically fix it and you can see the progress bar is being filled quickly.

repairing word file

Step 4: When the repair process is finished, you can see the pop-out "The file is restored". Just hit OK button to move on.

hit ok button to continue

Step 5: Choose Save button to store the repaired Word file to your wanted destination.

save repaired word file

At last, open the recovered Word file and you will find that it can be used as normal.

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