By Hally | Last Updated
"Any help, please! My iPhone is not showing up in iTunes on my Windows 10 computer but it can be detected by my PC."
iTunes is a useful and official tool to manage your iDevice, which works for your iPhone only when it successfully recognizes your handset. In other words, if you find that iTunes does not recognize your iPhone, you can not use iTunes for data backup, iOS update, phone restore and so on. What should you do under this situation? You can get the solution from the following content.
Make sure that the USB cable, USB port on your computer and iPhone charging port work normally. To check whether they are the causes of "iPhone does not show up in iTunes", you can try to use another certified USB cable to connect your iPhone to a different Windows computer installed with iTunes and see if iTunes can detect your phone. If it can, then you have to exclude the culprit(USB cable or port) one by one. If the issue still exists, you can move to the next fix.
Restarting your iPhone and computer can get rid of the small system errors which could lead to the problem. For how to restart your iPhone, you can refer to this Apple official tutorial. After restarting both devices, try to re-connect your iPhone to the computer and iTunes might show your iPhone as normal.
The way to update iTunes varies depending on where you download iTunes. If iTunes is downloaded from Apple official website, you can open iTunes > choose Help > select Check for Updates > click Download iTunes and follow the onscreen instruction to finish the update. If you download iTunes in the Microsoft Store, then you need to do nothing because iTunes will be updated to the latest one automatically. Next, connect your iPhone to the computer again and maybe the issue is gone.
When the issue "your iPhone not showing up in iTunes" happens after you tap Don't trust on the prompt of your iPhone by mistake, this way can be applied.
NOTE: This way might remove some iOS app settings(e.g. whether is allowed to access your location).
Step 1: Open Settings app.
Step 2: Tap General > Reset > Reset Location & Privacy.
Step 3: Enter your passcode if prompted and then tap Reset Settings to confirm your operation.
Now, just replug your iPhone to the PC and unlock your iPhone. Once the Trust or Don't Trust prompt shows, tap Trust to make iTunes recognize your phone.
As the issue occurs due to the faulty iOS sometimes, it's a worth-trying way to do a repair for your iOS. To do this, you can take the professional iPhone system recovery tool for help and iSunshare iOS Repair Genius is a good choice. iOS Repair Genius provides 2 powerful modes for you to fix various iOS glitches, which are Standard Mode(no data loss) and Advanced Mode(data loss). Both of them can turn you back a healthy iOS and no skill is needed for usage. You can try its Standard Mode here, which can solve most of the iOS problems without a hitch. Here are the detailed steps.
Step 1: Download and install iSunshare iOS Repair Genius on your Windows PC. After successful installation, launch the tool.
Step 2: Select Standard Mode in the compact interface and click Start to continue.
Step 3: Connect your iPhone to the same computer. After that, click Next to let your iPhone be detected.
Step 4: Hit Download to download the firmware package. Then wait for the firmware file's download and verification process, which commonly takes several minutes.
Step 5: Begin repairing your iOS by choosing Repair.
Step 6: Once the iOS repair operation is done, your iPhone will reboot by itself. At last, you could find that the issue "iTunes does not recognize your iPhone" is resolved after reconnecting your iPhone to the PC.
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