By Achilles Hill | Last Updated
Q: "My sister's iPhone 13 has suddenly screen blacked out, we can be sure it's still on as it vibrates and makes a sound when a message is received. We don't know what happened to it. There is a lot of stuff on it that is not backed up, If anyone knows how to fix this without losing data? Thanks in advance."
As the case shows, you might be facing iPhone 13 black screen, so you are here. In fact, this is not a special case for iPhone 13, all models of iPhone or iPad can have black screen but still on issue, it is a common iOS error. Fortunately, we have enough experience to deal with this kind of fault, in this article, will explore how to fix the black screen on iPhone but still works.
Whether it's iPhone black screen of death or iPhone black screen but still on, if you haven't dropped it or anything, it was working perfectly until it suddenly blacked out, then your iPhone black screen is most likely software related, such as app crashes, iOS system malfunction and malware program attack. In addition, low battery and insufficient storage space on your iPhone are also possible causes.
If it's a hardware failure, the black screen issue may require technical expertise or hardware repairs and these are best handled by an authorized service provider. Now, we can't rule out that the iPhone black screen is due to a hardware malfunction, but you don't have to panic, you can troubleshoot it at home first and try to fix it by following these methods.
iOS devices that have been in use for many years without a battery replacement will basically have an aging battery. Their display of the battery level will be off, such as when the device shows a 1%-20% battery level and the iPhone still shuts down for no reason, or when it plugs into a charger and the battery level instantly changes to 60%. Therefore, if your iPhone still has a black screen, try charging it for an hour and see if it returns to normal.
The iOS system will force the performance management mode to be turned on after the "Battery Health" falls below 80%, at which point the iPhone may get stuck in a black screen for long periods of time if you have energy-hungry apps running on your device. Apple officially recommends replacing the battery after the iPhone's "Battery Maximum Capacity" falls below 80%, which is the only way to completely resolve this issue.
Whether it's a glitch in iOS operation, a system conflict, or an app crash, it can be easily fixed by restarting your iPhone. Your iPhone black screen may be accompanied by an unresponsive screen, then you should not be able to bring up its shutdown slider, turn to the tutorial on force restart iPhone.
iPhone without the Home Button: Press and hold the side power button until you see the shutdown slider and drag it to the right. Wait 30 seconds, press and hold the power button to turn on the device and if you can see the Apple logo, it is working.
iPhone with the Home Button: Press and hold the Side Power Button and Volume Down Button at the same time, then drag the sider to the right, press and hold the Power Button and then release, your device will reboot and it should be back to normal.
If rebooting doesn't fix your iPhone 13 black screen but still on, then what's happening on iPhone may not be a basic software error, you need to choose a reliable solution to give iPhone a deeper fix.
iSunshare iOS repair genius is a popular iOS tool that can fix iPhone black screen, white screen, iPhone won't turn on, freezing, etc. without losing data. In short, it is the perfect solution to fix iOS errors.
Step 1: Download and install iSunshare iOS repair genius on your computer and run it.
Step 2: The tool provides two options "Standard Mode" and "Advanced Mode", select "Standard Mode" and click "Start" to continue.
Step 3: Connect your iPhone caught in a black screen to your computer and click "Next".
The iOS repair genius will automatically extract the device information and then click "Download" to download the firmware package. If the download fails, you can click "Copy" to get it.
Step 4: Now, click the "Repair" button and the program will start to fix iPhone black screen.
Keep your iPhone connected to the computer until the "iPhone Repair Successfully" message shows on screen. After that, your iPhone should back to the life.
If none of the above methods work, you can restore your iPhone with iTunes, even though this will erase all the data and settings on your iPhone, this is the ultimate weapon to fix iPhone black screen but still on, it works well and can eliminate almost all software glitches on iOS.
Tip: If you don't have any backup on your device, try iOS repair genius mentioned in this article to get the repair first without losing any data, it has 99% success rate.
When your iPhone goes black screen but still on, you can connect it to your computer and perform a factory reset in iTunes settings. This program works only if you have ever backed up your iPhone and trusted this device using iTunes on your computer.
You haven't trusted "this computer", or your iPhone is in a black screen of death, and iTunes can't recognize your device. In this case, you can manually put your iPhone into recovery mode before performing a factory reset.
Once iPhone is successfully placed in Recovery Mode, the screen will display support.apple.com/iphone/restore, as shown below.
iPhone 8 or later: Press the Volume Up button and release it quickly. Press the Volume Down button and quickly release it. Then, press and hold the side power button button until the recovery mode screen shows.
iPhone 7 & iPhone 7 Plus: Press and hold the top (or side) power button button and the turn down volume button at the same time. Keep holding both buttons until the screen has a recovery mode logo.
iPhone 6s or earlier: Press and hold the Home button and the top (or side) Power button at the same time. Press and hold both buttons until you see the recovery mode screen.
As we mentioned at the beginning, if your iPhone has ever been dropped on the ground or in water, or any other operation that could cause damage to the motherboard, screen, and wiring, it's best to contact an Apple technician and take it to an authorized service provider for repair.
You can get rid of iPhone black screen by restarting the device, updating iOS or even factory resetting it before concluding that the fault is due to hardware damage. If you don't have a backup, then iSunshare iOS Repair Genius is always your first choice, a tool that can easily fix any iOS software glitch, including but not limited to an iPhone that blacks out but still turns on.
A black screen can occur on any model of iPhone, even iPhone 14, which is a random glitch that we can't completely rule out. Hopefully, the solutions shared in this guide will help you solve your iPhone black screen.
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