Fixed: iPhone Screen is Unresponsive to Touch

By Hally | Last Updated January 06, 2024

"My iPhone touch screen is not working suddenly. No matter how I swipe or tap it, it doesn't respond. What can I do to get it back to normal? Any help will be greatly appreciated!"

Touch screen is the essential path to use and control your iPhone. This is to say, if your iPhone touch screen is not working, you can do nothing with it. It might sound terrible, but don't upset because the issue "iPhone screen unresponsive to touch" usually can be resolved by yourself if your phone has not been dropped or liquid damaged before. So, how to repair your unresponsive iPhone touch screen? Just read on to get the answer.

As the unresponsive iPhone screen issue could be caused by external factors like the dirty screen/hand but not the iPhone itself, you are suggested to try the tricks here firstly to exclude these factors before following the fixes below.

1. 1. Make sure the iPhone touch screen and your hand are clean and dry before touching your phone screen.
2. 2. Remove the screen protector from your iPhone in case that it stops you from normally use the phone screen.
3. 3. Disconnect any Lightning or USB-C accessories from your iPhone and then check whether your iPhone touch screen works again.

Fix 1. Force Restart Your iPhone

Fix 2. Repair Your iOS without Data Loss

Fix 1. Force Restart Your iPhone

This simple way is worth trying, especially when the issue "iPhone screen unresponsive to touch" occurs after you run a specific app on your iPhone. To force your iPhone to restart, you can refer to the short guide here. Just find your iPhone model and do after the related instruction.

iPhone 8 and Later:

• Press and quickly release the volume up button.
• Press and quickly release the volume down button.
• Press and hold the side button until the Apple logo appears.

iPhone 7/7 Plus:

Press and hold the volume down button and the side button at the same time. When you see the Apple logo, release both buttons.

iPhone 6s or earlier:

Press and hold both the Sleep/Wake button and the Home button. Release the hold buttons once the Apple logo shows.

Fix 2. Repair Your iOS without Data Loss

System errors could be the cause of your frozen iPhone screen. At this time, repairing your iOS can help get rid of the system glitches which lead to the iPhone touch screen not working problem. What's the good news is that system repair could be completed without influencing your phone data/apps/settings. And here is a reliable workaround for you to fix your iOS without losing data, which is using iSunshare iOS Repair Genius. As the comprehensive iOS recovery tool, iOS Repair Genius is able to fix different kinds of iPhone issues caused by the malfunctioning iOS, including "iPhone screen unresponsive to touch". For how to use this amazing tool, here are details.

Step 1: Install iSunshare iOS Repair Genius on your Windows computer.

Step 2: Open the tool. Then, choose Standard Mode in the main software screen and click Start in the next interface to continue.

Step 3: Make your iPhone connect to the same Windows PC and move on by clicking Next.

Step 4: Download the firmware package. When the download process ends, the firmware file would be verified automatically.

Step 5: Click Repair and the tool will execute the iOS repair task immediately.

Step 6: At the time that your iOS is successfully fixed, you can see a small dialog as follows. Also, it's time for you to operate your iPhone without any problem.

Added: Certainly, factory resetting your iPhone is one of the solutions. But you need to mind that factory reset would erase all your iPhone data and settings. When you have followed all methods above and the issue persists, you can turn to Apple for help.

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