By Jennifer | Last Updated
When you see a message on the iPhone or iPad saying This iPhone/iPad is supervised and managed by an organization, there is no doubt that the iPhone/iPad is under device supervision. Thus, you cannot gain fully control of the iPhone. How can you get your iPhone/iPad out of supervision mode? In this article, you can learn 3 working ways to remove device supervision from iPhone/iPad.
Outlines:
The supervision always applies to the device which is owned by the organization, which offers additional control via its configuration and restriction. iPhone/iPad Device Supervision, also called Mobile Device Management ( MDM), is commonly used in schools, companies or institutions, which restrict the operation of devices’ owners. For example, if your iPhone shows it is restricted by your organization, they can add restrictions on playing games, installing apps or sharing files and etc.
Generally, iPhone and iPad is not supervised. So, how to check whether the iPhone or iPad is already supervised? You can access Settings > General > About. If there is such a message below the device name section: This iPhone/iPad is supervised. [Organization name] can monitor your internet traffic and locate this device, the supervision is definitely enabled on your device.
It is the fastest and easiest way to disable supervision on your iOS devices. But it requires you to enter the MDM password to remove the restriction. So, if you are the administrator or the administrator sent you the password, you can try to turn off device supervision on your iPhone/iPad with below steps.
Step 1: Unlock your iPhone or iPad if there is the screen lock. Tap Settings > General > Device Management (or VPN & Device Management in some iPhones.
Step 2: Choose the MDM profile which you are going to remove. Then tap on Remove Management option.
Step 3: It will ask you to enter the password. After that, you can check whether the supervision status is still on or not.
Apple Configurator 2 is the free app developed by Apple which can helps you to add or remove supervision to iOS devices. With Apple Configurator 2, you can easily unsupervised iOS devices. But only the administrator can access this app. If you are not the administrator, you can contact the administrator and ask for the supervision removal.
Notes: This app only works on Mac computer. And all data and settings will be deleted after your devices get rid of supervision mode.
Step 1: Download, install and open Apple Configurator 2 on your Mac. You can find this app in Mac app store.
Step 2: Use a USB cable to connect your iPhone or iPad to your Mac. You should make sure the iPhone/iPad is successfully recognized by your computer.
Step 3: On Apple Configurator 2, select your iPhone or iPad. Go to the Actions tab on the top. Then choose Advanced > Erase All Content and Settings. Minutes later, your iPhone is no longer in supervision mode.
If you are not the administrator and you know nothing about the MDM password, how can you remove “This iPhone /iPad is supervised and managed by…” message on your devices? iSunshare iPhone Passcode Genius can help you to do that. This software can help to remove the device supervision without password. Also, there is no data loss during the whole process. But this software only works on the Windows computer.
Step 1: Download and install iSunshare iPhone Passcode Genius on your computer. Then connect your iPhone/iPad to the computer. If it pops out a Trust prompt on your iPhone/iPad, tap Trust to trust the computer.
Step 2: Launch the software and choose Remove MDM option.
Step 3: Your iPhone/iPad is recognized by the software. At this time, you should make sure Find My iPhone is disabled on the iPhone or iPad. Then, you can click the Start button to remove the device supervision.
Minutes later, you can see the successful message on the software. At the same time, your iPhone/iPad restarts. Now the supervision message is on longer exist. There is no restriction on iPhone.
When you find your iPhone or iPad is supervised by the employer or school,keep calm. You can remove device supervision easily with the MDM password. Besides, iSunshare iPhone Passcode Genius makes it possible to remove MDM restriction on your iPhone or iPad without data loss. With this software, you can regain the control of your iPhone within minutes.
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