By Jennifer | Last Updated
Q: "My iPad shows "iPad is disabled,connect to iTunes" message, I've tried all the USB cables I have but my computer won't recognize it, and I can't remember iCloud details. It's all sucks, does anyone else have the same experience? Please share your solutions. Thanks in advance."
If you forgot your iPad's passcode and got locked lockout, then the device will be stuck at the "iPad is Disabled" or "iPad unavailable" screen. Some users still remember their iPad passcode, but because it was enter incorrect passcode several times in the backpack, it brings you the trouble of the iPad being completely locked out. How to unlock a disabled iPad? In this article, we will share the effective solutions.
When you see the message "iPad is disabled, please connect to iTunes" on the screen, it means that it no longer has the countdown "Try again in XX minutes". There are only 10 chances to enter an incorrect password per device. Now, it's almost impossible to unlock a disabled iPad without losing data, you have to erase the device. After that, you can restore the data from other places where you might have a backup, such as iCloud.
If you think the iPad is disabled because of a iOS glitch, then you can turn to iOS Repair Genius, a tool that can fix most iOS software errors without losing data. However, 99% of disabled iPads are due to multiple incorrect passcodes being entered, so it's probably a useless struggle.
How to unlock ipad that is disabled? iSunshare iPhone Passcode Genius is one of the most popular software when discussing the best iOS unlocking programs. It is a powerful iOS unlocker that removes screen locks, Apple ID, screen time passcode, and supervision mode from your iPhone, iPad, or iPod touch in just a few clicks.
Download and install iPhone Passcode Genius on your computer to unlock your disabled iPad without entering the passcode.
Step 1: Run the software and select the "Unlock Lock Screen" option.
Step 2: Connect your iPad to your computer with a USB cable and click "Start" > "Next" button to load the device info.
Step 3: The software will automatically read the device information and match the firmware package for it, select the save path and click "Download", then wait patiently for the firmware package to finish downloading.
Step 4: Finally, click the "Unlock" button to unlock the disabled iPad.
Some users follow the on-screen instructions to connect their disabled iPad to a computer and find that iTunes doesn't recognize it, so they assume it's a useless solution. Is this really the case? The answer is no. You need to set the disabled iPad to recovery mode first. Here is a detailed guide on how to unlock a disabled iPad using iTunes.
Note: If iTunes consistently fails to read your device information, go to the next method and it will guide you on how to unlock disable iPad without iTunes.
Step 1: Turn off your iPad and put it in Recovery Mode. The exact steps to put your iPad in Recovery Mode depend on your device model, click here for more information.
Step 2: Connect your iPad to your computer with a USB cable and run iTunes.
Step 3: You will be asked to "Update" or "Restore". Select "Restore" to reset iPad, and then wait for the device to unlock successfully.
If iTunes run an error in restoring your iPad, how can you unlock the disabled iPad without iTunes or computer? No worries, you can erase iPad on "Find My App" or "iCloud" to unlock it. Before you start, check if your device meets the following conditions.
1. The "Find My" function on iPad is enabled.
2. You remember the details of the Apple ID on the disabled iPad.
Step 1: Sign in to your disabled iPad's Apple ID on another iOS device. If you don't have one, you can choose to sign in to the iCloud.com.
Step 2: Open the Find My App, select your iPad in the device list, scroll down and click on the "Erase This Device" option.
Step 3: Enter your Apple ID password to confirm the erasing of your device, wait for the erasing process to finish and your iPad will restart.
Step 1: Visit iCloud.com on any device and sign in with your iPad's Apple ID.
Step 2: Tap on "Find My" in the function bar, then enter your Apple ID and password to sign in.
Step 3: Select the disabled iPad, click "Erase iPad", click "Continue" to confirm your decision, and then follow the on-screen instructions to complete the process of erasing iPad.
Now that your disabled iPad is working, here are some tips to prevent it from saying "iPad is disabled, connect to iTunes." again.
1.Turn on Face ID or Touch ID to unlock iPad.
2.Turn off "Raise to Wake" and "Tap to Wake" feature.
3.Remember to turn off the connected keyboard
The iPad being stuck on the disabled screen is not a special case, every year there is a different help thread on the forums on how to unlock a disabled iPad without losing data.
In fact, the only possibilities are the right password and a backup. So, if you don't have both of these things, you'll have to erase the device and lose data. Now, choose one of the quickest and most successful methods to unlock a disabled iPad, such as iPhone Passcode Genius.
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