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OfficeHow to Troubleshoot Damaged Documents in Word 2007-2016

How to Troubleshoot Damaged Documents in Word 2007-2016?

By Sophia | Last Updated

Word documents can become corrupted for a number of reasons, preventing you from opening them. For example, missing some parts or contains invalid parts, incorrect document layout and formatting, repeatedly undoing page breaks in documents and computers that stop responding when opening files, etc. In this post, I will share you the most effective solutions to troubleshoot damaged documents in Word 2007-2016.

  1. Solution 1: Open damaged documents in draft mode
  2. Solution 2: Use the Recover Text from Any File converter
  3. Solution 3: Via the Open and Repair option
  4. Solution 4: Change the template used for the document
  5. Solution 5: Download the professional word repair tool
  6. Solution 6: Convert document format

how to troubleshoot damaged documents in word 2007 2016

Solution 1: Open damaged documents in draft mode

Step 1: Open a word document, select Draft under the View tab.

click draft

Step 2: Click on the File menu, then select Options.

Step 3: In the left panel, click Advanced, and in the right panel, find the Show document content section, select Show picture placeholders and Use draft font in Draft and Outline views.

change advanced settings

Step 4: Scroll down to find the General section, uncheck Update automatic links at open option. Click OK to save the changes. Then close your Word document.

uncheck update automatic links

Step 5: Open a word document, click on the File Menu, and then choose to Open. Select the corrupted file and select Open. If you can open the file, close the file, then reopen it with Solution 6 and repair the file. Otherwise move to Solution 2.

Solution 2: Use the Recover Text from Any File converter

Step 1: Open a word document, select the File Menu, select Open, and then click on Browse.

click browse

Step 2: Select the damaged word file. In the Files of type box, select Recover Text from Any File (*.*). And then click on Open.

recover text from any file

Note: Using the "Recover text from any file" converter has its limitations. For instance, the formatting of the file can be lost, and graphics, fields, drawing objects and any other non-text items can be lost.

Solution 3: Via the Open and Repair option

Step 1: In Word, select the File Menu, select Open, and then click on Browse.

Step 2: Select a damaged document, select the arrow on the Open button, and then select Open and Repair.

open and repair

Solution 4: Change the template used for the document

Step 1: Open the damaged file in Word. Select File on the ribbon, then click Options.

Step 2: In the left pane, click on Add-ins, in the right pane, in the Manage box, select Template and then click Go.

select templates

Step 3: The Document template box will list the templates used for this file. If the listed template is normal, move to step 4. Otherwise, skip to step 5.

confirm is normal or not

Step 4: Close the word document, use the shortcut WIN + E to open the File Explorer and locate the position: %userprofile%\appdata\roaming\microsoft\templates Right-click Normal.dotm and select Rename. Rename it as Oldword.old and then press Enter. Close the File Explorer. Start Word, then open the document.

rename it

Step 5: Open the impaired document in Word. Select File on the ribbon and click Options. Click on Add-Ins. In the Manage box, select Template and then select Go. You can refer to Step 2. In the Templates and Add-ins dialog box, click attach.

click attach

In the Attach Template, select Normal.dotm, and then select Open.

select normal dotm

Click on OK to close the Templates and Add-ins dialog box. And Exit word document.

click ok

Step 6: Restart word, select File in the ribbon, and then select Open. Select the damaged document to open.

Solution 5: Download the professional word repair tool

Step 1: Download and install iSunshare Word Repair Genius.

free download word repair genius

Step 2: Click the Open button and select the damaged word document.

click open

Step 3: The progress bar will load automatically, and when it's done, a dialog box will pop up that The file is restored! Click OK to continue.

click on ok

Step 4: You can Save the repaired word document to This PC.

click save

Step 5: After the save is complete, a dialog box will pop up to indicate that the save was successful, click Yes to view the repaired word document.

click yes

Solution 6: Convert document format

Step 1: Start Word. Select File, then select Open. Select the damaged file, and then select Open.

Step 2: Select File and choose Save as. Select Browse. In the Save as type, select Rich Text Format (*.rtf). Then click on Save. Finally select File in the ribbon and then select Close.

rich text format

Step 3: Reopen the document, and then convert the document back to Word file format.

Step 4: Confirm that converting document format resolves the issue. If the behavior persists, try saving the file in a different file format.

Web page (.htm; .html)

Any other word processing format

Plain text (.txt)

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