By Hally | Last Updated
The most frequent problem reported by most iPhone users is that their iPhone turns on, but for some reason, the screen is black. As a result, even if the iPhone rings, they cannot answer the call because the screen is completely black.
When the iPhone's screen does not respond and goes black, it is called iPhone Black Screen of Death. But you don't need to worry too much, this problem is common and easy to fix. In this article, I will provide a full guide to fix iPhone 11/12 black screen of death. Let's scroll down and see what fixes are available to solve this problem.
If the phone doesn't respond, or you can't turn it on/off, or there is a black screen, then you should try forcibly restarting it. Different iPhone models have different ways of doing this. Here are the steps for each model.
For iPhone 8 or above models: Press and quickly release the "Volume Up button". And then, press and quickly release the "Volume Down button". Then press and hold the "Side button". Release the "Side button" when you see the Apple logo on the screen of the handset.
For iPhone 7/ 7 Plus: Press and hold the "Volume Down" Button and the "Power" Button at the same time. When the Apple logo appears on the screen, release the buttons.
For iPhone 6s or iPhone SE (1st generation) and earlier models: Press and hold the "Power" Button and "Home" Button at the same time. When the Apple logo is seen on the screen, release the button.
Your iPhone will restart and check whether the black screen disappears.
Connect your iPhone that has a black screen through an outlet and press the Home button or Power/Sleep button. If the black screen is caused by a drained battery, your iPhone screen will light up and display an empty battery icon. You just need to wait for your iPhone's battery to charge.
Restoring your iPhone to factory settings via iTunes is a good way to solve this problem. All the data on your iPhone will be deleted, but you can backup your iPhone via iTunes first.
Step 1: Connect your iPhone 11/12 to PC and open iTunes.
Step 2: In the main screen, simply click the phone icon.
Step 3: On the left panel, click Summary and on the right panel, click Restore iPhone. Once you confirm to Restore iPhone, all of your media and other data will be erased, and the newest version of the iPhone software will be installed.
iSunshare iOS Repair Genius is a versatile tool to repair iPhone/iPad with or without data loss. It enables you to fix most of common system problems like black screen of death, white screen of death, stuck on Apple logo, boot loop, etc. Here are the steps to use this software to fix iPhone 11/12 black screen of death.
Note: Before performing the steps below, you need to download and install this tool on your Windows and make sure iTunes should be installed on your PC.
Step 1: In the main screen of the software, there are two modes to choose from, Standard Mode and Advanced Mode. Standard Mode can fix black screen of death without any data loss. Advanced Mode can fix any iPhone OS problem but the data will be erased. Here, I have chosen the standard model as an example.
Step 2: Hit Start button to continue.
Step 3: Make sure your iPhone is connected to PC with USB cable, and then click Next button in the bottom right corner.
If your iPhone cannot be detected, you need to put your iPhone in DFU or Recovery Mode.
Step 4: The software will automatically identify your iPhone model and show you the latest available version of firmware. Click Select button to choose the location to save the package and then click Download button to download a firmware package. If it fails to download, you can click Copy button to download it on the browser. Then click Select button on the bottom to import it. If you have already downloaded a firmware package on your computer, just click Select to add it.
Step 5: Wait patiently for firmware verify.
Step 6: After verification is complete. Click the Repair button to start the fix.
Step 7: Wait for a while until a window pops up indicating that the iPhone has been successfully repaired. Click OK to close the window. At last, your iPhone will work properly and boot up automatically.
If none of the above fixes work and your iPhone is still unresponsive with a black screen, it may be a hardware failure. If it's still under warranty, you can contact Apple Service Center for a replacement.
Closing Thoughts
Here, I have outlined 5 different ways to fix iPhone 12/11 black screen of death. If the black screen is caused by a software glitch, iOS Repair Genius is the most recommended quick fix. If you have already solved this problem with other methods, please share with us!
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