By Sophia | Last Updated
People always use Outlook to manage e-mails. But sometimes they may find that they can't open or even save an e-mail attachment in Outlook with the prompted words saying:" Cannot create file: XXX file name. Right-click the folder you want to create the file in and click Properties on the shortcut menu to check your permissions for the folder." Then how can we solve the error that you can't open or save the e-mail attachment in Outlook. Please continue reading.
We should first clear that the error may result from lacking of the permission to access the temporary Internet file stored on a server. To solve the can't open or save e-mail attachments in Outlook error, we should first find the register key named OutlookSecureTempFolder in registry and delete all files by following the value of the key in explorer or just download a official fix tool to fix the error. Please continue reading.
Step 1: hold the Windows +R key at same time to bring up Run dialog.
Step 2:Type Regedit in the Run dialog, then click Enter.
Step 3: In the Register Editor window, click the Edit item on the top bar and select Find option in the coming option list.
Step 4: Type the OutlookSecureTempFolder in the Find dialog, then click Find Next button.
Step 5: When the OutlookSecureTempFolder key is found, you should just double click the key to find its value.
What's more, you can directly find the OutlookSecureTempFolder in the Registry Editor by following the path.
For Outlook 2010:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security\
For Outlook 2007:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security\
For Outlook 2003:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\
Step 6: Copy the value of the key and paste it in the explorer. Then you can find some outlook temp files. Just delete them and restart your Outlook.
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