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How to Fix Windows 10/8/7 Password Incorrect after Sleep/Update

It sounds terrible that "The profile name or profile password is incorrect" just after Windows 7/8/10 update or waking up from sleep. Or suddenly you find Windows 10/8/7 password is incorrect. At this moment, just calm down and check whether you are choosing a proper login user or entering correct password.

Generally, as long as the password you type doesn’t match the right one, the Windows system will prompt you that the password is incorrect. And this may be caused by different kinds of reasons. So you can think about and check common possible errors at first to find out correct password.

windows password incorrect after update

Part 1: Tips to fix Windows 10/8/7 password incorrect after sleep/update

Tip 1: Check whether Windows password is incorrect because of wrong spell

1- 1 Whether Caps Lock is enabled but the login password is lowercase.

1-2 If NumLock is opened but the password doesn’t include digital number.

1-3 Have you typed wrong characters in password.

1-4 If your keyboard supports special characters included in login password. You can check its settings in taskbar.

check keyboard and settings on computer

Tip 2: Choose other sign-in options on Windows 8/8.1/10

Choose PIN code or picture password to login computer instead of incorrect password if you know.

Tip 3: Find the correct Windows password based on password hint

If all of above cannot solve your problem, please try the possible passwords depending on the password hint under input field. Or try effective ways below to reset Windows 7/8/8.1/10 password.

Tip 4: Check whether you have changed the Microsoft account password

If you have changed Windows 10/8.1/8 Microsoft account password in another Microsoft service or on another computer, please type the new password on your PCs now. If you cannot find, follow the suggestions to reset Microsoft account password on account.live.com/password/reset or with Windows Password Genius Advanced.

Part 2: Reset Windows 7/8/8.1/10 Password

In order to reset Windows 7/8/8.1/10 passwords successfully and safely, please follow the two common ways when you cannot find back correct password with above tips.

Way 1: Reset Windows 7/8/8.1/10 password with reset disk

"Create a password reset disk" is a built-in feature in Windows computer designed for users, which helps to create a password reset disk easily on accessible computer for Windows password reset while forgot password. So if you have created such a disk for any user accounts on your computer, please connect it to your computer now.

1. Select the user account you have created password reset disk for on Windows login screen.

2. While you are prompted "The password is incorrect", click OK and Reset password link.

3. On following Password Reset Wizard, confirm the password reset disk you would use and reset or remove Windows 7/8/10 password with it.

reset windows password with reset disk

4. Finish Windows password reset with reset disk and close Password Reset Wizard.

5. Exit password reset disk and check whether you can use the new password to login to computer.

Way 2: Reset Windows 7/8/10 password with iSunshare

As an effective alternative to password reset disk, iSunshare Windows Password Genius is dedicated to working for all Windows user password reset on all kinds of Windows computers. It will solve your "password incorrect" problem at once without wasting your time on password check. Now please choose iSunshare Windows Password Genius Advanced for reset password for all Windows 10/8.1/8/7 systems.

Firstly, prepare iSunshare software and removal device.

Find another computer you can access to, then install and run iSunshare Windows Password Genius Advanced on it. And look for a bootable USB drive or CD/DVD. Generally USB flash drive will be more convenient for users to get.

Secondly, burn iSunshare software into removal device.

Plug USB drive into computer that runs iSunshare program. And choose USB device option on software. Then confirm the USB drive you will take to burn iSunshare Windows Password Genius Advanced. At last, click on Begin burning and Yes button to burn program files into USB flash drive. Exit the USB disk for use when it is burned successfully.

burn isunshare software to removal device

Thirdly, reset Windows password with iSunshare software.

Take the USB disk and connect it to your computer that password is prompted incorrect. Start computer from USB flash drive by hot key or changing boot priority in BIOS settings. Then Windows Password Genius Advanced will launch on your computer even you are locked out of it. Select the target user you want to reset password, and tap on Reset Password button. While a dialog pops up and asks you, click Yes to confirm Windows password reset.

reset windows password with isunshare software

Apart from resetting Windows password, iSunshare Windows Password Genius Advanced also could create a new administrator account on locked computer. Then after you access computer with this new administrator account, you will have admin rights to reset password for any user account via Command Prompt, Control Panel etc.


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