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How to Reset Surface Pro or Surface 3 Tablet Forgotten Password

If Surface Pro or Surface 3 tablet password forgot, how to effectively reset forgotten Surface 3 tablet password?

We should know Surface 3 tablet password reset is not so tough as somebody think. First, Surface Pro and Surface 3 tablet are installed with new Windows 8.1/10 and there are some new sign-in options available besides forgotten password, such as PIN code and Picture password. Second, lots of password recovery ways apply to all Windows systems, so you could always find one for your Surface tablet, such as password reset disk and password recovery tool etc.

So in summary, even though you have forgotten Surface 3 tablet password and no reset disk, you still could reset Windows 8.1/10 forgotten password on locked Surface Pro or Surface 3 tablet.

  1. Opt 1: Sign in Surface 3 and reset Surface password with command
  2. Opt 2: Reset Surface 3 tablet password with password reset disk
  3. Opt 3: Reset Surface 3 tablet password with installation disc

Opt 1: Sign in Surface 3 and reset Surface password with command

This option shows how you can login Surface 3 tablet with new sign-in options or built-in administrator at first, and then reset forgotten Surface tablet Windows password with command run as administrator.

After you entered wrong password to sign in Surface 3, message about "Surface 3 login password is incorrect" would tell you need to choose another login user account or sign-in options to access locked Surface 3 tablet.

Step 1: Sign in Surface Pro or Surface 3 tablet.

Method 1: Sign in Surface Pro 3 with PIN code or Picture password.

login surface 3 tablet with other sign-in options

Method 2: Sign in Surface 3 tablet with default administrator.

On Windows 10 login screen, if built-in administrator has been enabled, you can see (called "Administrator") and select it at the left bottom side to login Surface 3 instantly without password.


reset surface 3 password with built-in administrator

Step 2: Run command prompt as administrator to reset Surface 3 tablet windows 10 password.

Press Win + X to open Command Prompt as administrator. Then type following command and press Enter to reset Windows 8.1/10 forgotten password for Surface 3 tablet. net user <user name> <new password>

Change Surface 3 user password with admin privileges and net user command for account "isunshare".

reset surface 3 tablet password with command

Note: If login user is Microsoft account, you can try to reset Microsoft account password and then login Surface 3 tablet with new password.


Opt 2: Reset Surface 3 Tablet Password with reset disk

This option would show how you can use the most common way, password reset disk to reset Surface tablet forgotten password for not only local account.

Method 1: Reset Surface 3 Password with Pre-created Reset Disk

Password reset disk is a bootable drive that everyone could create free with the feature provided in Windows computer. And it saves Windows user and password etc information. So after you failed to login Surface 3 tablet, you could take the pre-created reset disk to reset forgotten Windows password. Just click "Reset password" link under password box to open Password Reset Wizard on locked tablet and set a new password for login user.

reset surface pro 3 password with password reset disk

Method 2: Reset Surface 3 Password with Password Recovery Tool

If you are worried about there is no password reset disk, the password recovery tool iSunshare Windows Password Genius Advanced would make you relax. It can instantly burn a powerful password recovery disk with bootable USB flash drive on available computer, and the disk could easily remove Windows 10/8.1/.8/7/vista/XP password and reset Windows server password for all user accounts.

When you decide to reset Surface 3 forgotten password with this password recovery tool, please prepare available computer, writable and bootable USB flash drive and password recovery program now.

Step 1: Run Windows Password Genius Advanced on accessible computer.

run surface 3 tablet password reset tool

Step 2: Click USB device and select USB drive to burn Surface 3 tablet password reset disk.

Clicking Begin burning button and agree to format the USB device at first. And then wait for few seconds to successfully burn Windows Password Genius Advanced into writable USB flash drive.

create password reset disk for surface 3

Exit USB recovery disk from accessible computer and connect it to locked Surface Pro or Surface 3 tablet installed with Windows 8.1/10 to boot Surface tablet from USB drive.

Step 3: Reset Surface 3 or Surface Pro forgotten Windows 8.1/10 password.

Select Surface tablet password-unknown user and click Reset Password on Windows Password Genius Advanced. Click Yes button then to make sure remove or reset forgotten Windows 8.1/10 password for locked Surface tablet.

reset surface 3 tablet password with Windows Password Genius Advanced

Step 4: Reboot Surface 3 or Surface Pro tablet and access it successfully after password reset.

Tap or click "Reboot" button after Surface 3 password reset with password recovery tool, and instantly disconnect USB recovery disk. Until Surface 3 successfully restarts from hard drive and go to logon screen, just select the user you have removed or reset password to login and unlock Surface tablet without password or with new password.

restart surface 3 after password reset

In a word, no matter who you are and what you face now on Surface 3 tablet, Windows Password Genius is undoubtedly a good utility on effectively and safely resetting forgotten Windows password or creating new administrator for locked Surface 3 tablet.


Opt 3: Reset Surface 3 Tablet Password with installation disc

If you don't want to take easy ways in Option 1 and Option 2 and would like to try some difficult but effective ways to reset Surface 3 tablet password, just follow this option.

Surely restore Surface to factory settings could solve your problem if you only need to reset or remove surface tablet password and don't care about data loss. But compared to Surface hard reset, I think Surface Windows 8.1/10 installation disc would be more appropriate for locked Surface 3 and resetting Surface 3 tablet password without damage.

It makes full use of command to replace utilman.exe with cmd.exe in locked Surface tablet. So when you reboot Windows 8.1/10 again without installation CD, Command Prompt would run if you click Utility Manager icon on login screen. Then you can reset Surface 3 forgotten password in Command Prompt with net user command.

Step 1: Plug installation CD into Surface 3 and boot Surface from it.

Step 2: Press Shift + F10 to open Command Prompt after locked Surface 3 boots from installation CD.

replace utility manager with command prompt in surface 3

Step 3: Replace the file utilman.exe with cmd.exe.

move d:\windows\system32\utilman.exe d:\
copy d:\windows\system32\cmd.exe d:\windows\system32\utilman.exe

The first command line is intended to make a copy of utilman.exe. So when you finish Surface 3 tablet password reset with command, utilman.exe can be restored to original location.

Step 4: Remove installation DVD and restart your problematic Windows 10 installation with the command “wpeutil reboot”.

Step 5: Click Utility Manager icon at the right-bottom side of Windows 10 sign-in page.

Command Prompt window will open instead of utility manager on logon screen.

reset surface 3 tablet forgotten password with command

Step 6: Now you can reset Surface 3 forgotten user password, or add a new user with net user command.

net user <username> <password> or

net user <username> /add
net localgroup administrators <username> /add

Step 7: Click Windows screen to make sign-in screen appear again. Then sign in Surface 3 tablet with new password, or new administrator.

sign in surface 3 with new password

After resetting Windows 8.1/10 password for Surface 3 tablet, it's time to restore utilman.exe you have moved. Just need to boot Surface 3 again from Windows setup DVD and follow step 1-2, then copy utilman.exe to original files with command.

restore utility manager on surface 3 logon screen

So far, believe you have successfully reset your Surface 3 forgotten password. No matter which way you have used, but if you want to reset password for all user accounts and create new admin account at the same time, Windows Password Genius Advanced is recommended.

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